Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the software, websites, applications, and services (collectively, the "Service") provided by Rentru ("Rentru," "we," "us," or "our"). By creating an account, accessing, or using the Service, you ("Customer" or "you") agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

2. The Service

Rentru provides a software-as-a-service platform that includes a branded customer-facing website hosted on a domain you control, together with backend tools for bookings, contracts, payments, CRM, automations, and inspections, designed for car rental, chauffeur, and yacht charter operators. Features, pricing tiers, and limits may change from time to time at our discretion.

3. Accounts and Eligibility

You must be at least 18 years old and legally able to enter into a contract. You are responsible for keeping your login credentials confidential and for all activity on your account. Notify us immediately of any unauthorized access. You agree to provide accurate, current, and complete information.

4. Subscription, Fees, and Taxes

Access to the Service is provided on a subscription basis. Fees, billing intervals, and included usage are presented at sign-up or in your order form and may be updated with reasonable notice. Unless otherwise stated, fees are non-refundable, exclude applicable taxes, and renew automatically at the end of each term. You are responsible for all taxes associated with your use of the Service, other than taxes on Rentru's net income.

5. Payments and Stripe Connect

Renter and customer payments processed through the Service are handled by Stripe, Inc. via Stripe Connect. Funds settle directly to the bank account you connect; Rentru does not take custody of customer funds. Your use of Stripe is also governed by the Stripe Connected Account Agreement and Stripe Services Agreement. You are solely responsible for refunds, chargebacks, disputes, and compliance with card network rules.

6. Customer Data and Privacy

"Customer Data" means data submitted by you or your end users through the Service. You retain all rights to Customer Data. You grant Rentru a worldwide, royalty-free license to host, copy, transmit, display, and process Customer Data solely to provide, secure, and improve the Service. We will maintain commercially reasonable administrative, physical, and technical safeguards. Our handling of personal data is described in our Privacy Policy.

7. Acceptable Use

You agree not to, and not to permit any third party to:

• Use the Service for unlawful, fraudulent, or deceptive activity;
• Upload malware, viruses, or other harmful code;
• Attempt to gain unauthorized access to the Service or other accounts;
• Reverse engineer, decompile, or disassemble the Service except as expressly permitted by law;
• Resell, sublicense, or expose the Service to a competitor for benchmarking;
• Use the Service to send unsolicited communications in violation of applicable law.

8. Intellectual Property — All Rights Reserved

The Service, including all software, code, designs, templates, workflows, copy, documentation, trademarks, logos, and the Rentru name, is and remains the exclusive property of Rentru and its licensors. © 2026 Rentru. All rights reserved.Subject to your compliance with these Terms, Rentru grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription term solely for your internal business operations. No other rights are granted by implication, estoppel, or otherwise.

9. Feedback

If you submit ideas, suggestions, or feedback about the Service, you grant Rentru a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation to you.

10. Third-Party Services

The Service may integrate with third-party services (e.g., Stripe, Mapbox, email providers, identity verification, mapping, and flight data). Your use of those services is governed by their own terms. Rentru is not responsible for third-party services and disclaims liability arising from them.

11. Confidentiality

Each party may receive non-public information from the other ("Confidential Information"). The receiving party will use the same degree of care it uses for its own confidential information, and at least reasonable care, to protect it, and will use it only to perform under these Terms.

12. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Rentru does not warrant that the Service will be uninterrupted, error-free, or completely secure.

13. Limitation of Liability

To the maximum extent permitted by law, Rentru and its affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to these Terms or the Service. Rentru's aggregate liability for any claim will not exceed the amounts paid by you to Rentru for the Service in the twelve (12) months preceding the event giving rise to the claim.

14. Indemnification

You will defend, indemnify, and hold harmless Rentru and its affiliates from any third-party claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of (a) your Customer Data, (b) your use of the Service in violation of these Terms or applicable law, or (c) the rentals, charters, or services you provide to your end customers.

15. Term, Suspension, and Termination

These Terms remain in effect while you use the Service. We may suspend or terminate your access immediately if you breach these Terms, fail to pay fees, or pose a security or legal risk. Either party may terminate for convenience at the end of the current subscription term. Upon termination, your access to the Service ceases. We will make Customer Data available for export for a commercially reasonable period, after which it may be deleted.

16. Modifications to the Service or Terms

We may update the Service and these Terms from time to time. Material changes will be communicated through the Service or by email. Your continued use after changes take effect constitutes acceptance of the updated Terms.

17. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Delaware, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property rights.

18. Miscellaneous

These Terms constitute the entire agreement between you and Rentru regarding the Service and supersede prior agreements on the same subject. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

19. Contact

Questions about these Terms? Email jackdalton@rentru.co.